What to do About Discolored Water
Step 1 – Reduce the amount of discolored water (red water) you pull into your plumbing system: turn off the tap, especially any hot water.
Step 2 – Avoid doing laundry and don’t use hot water.
Using hot water pulls discolored water into your water heater. The minerals can settle out in your hot water tank, and then cause problems even after the discolored incident has passed.
If you did happen to wash laundry and notice discoloration, don’t put laundry through the dryer. Instead call us, and we can deliver an iron stain removal powder that you can use in your washer to remove the discoloration.
Step 3 – Reach out to us as soon as you or your neighbors notice discolored water.
We are working hard to respond to discolored water incidents as quickly and efficiently as possible. The sooner we know of a potential incident, the faster we can respond in order to reduce the impact in your neighborhood. If you or your neighbors are experiencing discolored water in your homes, let us know as soon as possible. Encourage your neighbors to do the same.